Our ServiceOrdering
All on-line retail orders are taken through Etsy.com and processed through PayPal. Your order is SECURE. When you place an order you will receive a verification e-mail from Etsy, followed by an e-mail from me to acknowledge that I have received your order. Shipping Your order will ship on the next business day after payment has cleared, unless otherwise specified in the item description. Candle holders, lanterns, and multiple small items are shipped USPS PARCEL POST. This usually takes 2-9 business days. Small items will be sent USPS FIRST CLASS MAIL. Whimsies are sent Priority Mail. All domestic purchases include DELIVERY CONFIRMATION. All purchaes over $25.00 include INSURANCE. If you prefer another carrier please email for a quote . Many items are now available for International Shipping. Please see my Etsy Shop Policies for details. Returns Wish will gladly accept any returns. However, the customer is responsible for paying return shipping. This is NOT refundable. If you order another item in exchange (of equal or lesser value), then you will pay no shipping for the new item to be sent out. If your order arrives broken, please contact Wish within 24 hours. All items over $25 are insured. I have limited time to make a claim with the carrier. All claims must be made within 24 hours of the receipt of the order. Claims can be made via phone : 513/255.4614 or email : [email protected] Wish is not responsible for any damage that might occur to the item or persons as a result of abuse or misuse of the product. Wholesale I enjoy having my work available in many galleries and shops across the country. If you are interested in carrying my pieces, you will need a password to access the Wholesale section of this website. Please email your tax i.d number or resale number and a link to your website or press about your business. Upon approval, I will email your password. Thank you! |
What my customers have to say... "I just received this today and I have to say that it is gorgeous! I thought it was beautiful when I saw it online, but the pictures don't even do it justice! I looked everywhere for something unique to wear to a fancy event but also something I would be able to wear more than once, and this is def. the thing! I look forward to wearing it many times! Thanks so much! (the shipping was really fast too!!)"
"Absolutely gorgeous suncatchers. My friends will be so pleased when they get these party favors. As always you have top notch quality merchandise and superb customer service. Thank you so much for putting this outstanding assortment together." "I just received these and I LOVE them! They are beautiful and I can tell you take great care in the quality of you creations! Thank you for that and also for the careful packaging and super quick shipping! Excellent seller and transaction!" "I just received my items (I got them SO quickly after ordering) and they are perfect! The seller was so nice and helpful. The light catchers are very well made and were packaged so professionally. They are gifts and I can't wait to give them. Thank you! :)" View all of my customer's comments. |