Your order will ship on the next business day after payment has cleared. Candle holders, lanterns, and multiple small items are shipped USPS PARCEL POST. This usually takes 2-9 business days. Small items will be sent USPS FIRST CLASS MAIL. Whimsies are sent Priority Mail. All domestic purchases include DELIVERY CONFIRMATION. All purchaes over $25.00 include INSURANCE. If you prefer another carrier please email for a quote .
Many items are now available for International Shipping. Please see my Etsy Shop Policies for details.
All on-line orders are taken through Etsy.com and processed through PayPal. Your order is SECURE. When you place an order you will receive a verification e-mail from Etsy, followed by an e-mail from me to acknowledge that I have received your order.
Wish will gladly accept any returns. However, the customer is responsible for paying return shipping. This is NOT refundable. If you order another item in exchange (of equal or lesser value), then you will pay no shipping for the new item to be sent out.
If your order arrives broken, please contact Wish within 24 hours. All items over $25 are insured. I have limited time to make a claim with the carrier. All claims must be made within 24 hours of the receipt of the order. Claims can be made via phone : 513/255.4614 or email : wishartglass@gmail.com
Wish is not responsible for any damage that might occur to the item or persons as a result of abuse or misuse of the product.
